Account Manager

At Oximio, we don’t just move clinical supplies — we enable trials that change lives. We work with global sponsors, complex regulatory environments, and high-stakes timelines. We are looking for an Account Manager who wants ownership, visibility, and growth — not just account maintenance.

In this role, you will own key client relationships across multiple regions and act as a trusted partner for sponsors running complex clinical programs. Your impact will be visible commercially, operationally, and strategically.

Key responsibilities:

• Own strategic account planning for a portfolio of global clients
• Build deep understanding of clients’ clinical pipelines, regions, and future needs
• Develop and execute account development plans focused on long-term growth and partnership
• Act as a trusted advisor, helping clients optimize and scale their clinical supply chain
• Identify opportunities to expand services across regions, trials, and lifecycle stages
• Translate client strategy into clear internal action plans for Operations, QA, PM, and Finance
• Anticipate risks, regulatory challenges, and capacity needs before they become issues
• Lead regular account reviews, forecasts, and growth discussions with clients
• Support onboarding of new studies, regions, and services as clients expand
• Travel internationally when it supports relationship-building and account development

Requirements:

• Experience owning client accounts, projects, or complex stakeholder relationships
• Solid understanding of clinical trials and pharmaceutical supply chains
• Ability to think in terms of value, growth, and long-term partnerships
• Confidence discussing commercials, forecasts, and business impact with clients
• Strong communication skills across regions, cultures, and seniority levels
• Comfort working in international environments with multiple time zones
• Fluency in English (additional languages are a strong plus)
• Hands-on experience with CRM tools (Salesforce, Zoho, HubSpot, or similar)