IT Monitoring Engineer

Maintenance and monitoring of the entire IT infrastructure with a focus on all system services

• Participation in resolving and preventing IT incidents and problems in collaboration with the Incident Manager, SOC Manager, and other IT teams
• Monitoring and analysis of IT system performance at both network and system levels
• Participation in initiatives for improving infrastructure services and implementing new technologies
• Monitoring of servers and network infrastructure as well as security incidents
• Management of monitoring tools such as Nagios/Zabbix/Prometheus/Grafana
• Management of security tools for real-time security analysis (SIEM), firewall audit and central log management
• Maintain operational documentation, runbooks, and knowledge base articles
• Maintenance and configuration of remote access to central office resources (VPN) and remote access services

Uslovi

• Minimum high school level of education; a university degree in a technical or technological field is preferred
• Minimum 3-5 years of experience in IT infrastructure maintenance, NOC or SOC
• Proven experience in IT infrastructure, hardware layer understanding,, alerts escalation and flow management
• Advanced knowledge of Windows, Mac, and Linux operating systems
• Experience working with Jira or similar issue tracking systems
• Administration of user accounts in Active Directory (AD) and Google Workspace (GWS)
• Basic understanding of configuration of network devices and protocols

Nudimo

• Your work-life balance is essential to us, so we offer you: 22 - 26 days of annual leave
• 38 working week, because we value your time
• Flexible working hours
• Hybrid working model
• Your health and well-being is crucial to us, so we have you covered: Private health insurance
• Annual health check up
• Mental health and well-being initiatives
• Open feedback culture
• We care about your personal development and professional growth, so we provided: Career development program
• Opportunity to take technical, language and soft skills trainings